Shipping policy
Shipping Policy
Thank you for shopping at necstage.store. We are committed to delivering your orders quickly and safely.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. You will receive a confirmation email once your order has been shipped.
Delivery Time
Our standard delivery time is 7 business days from the date of shipment. Please note that delivery times may vary slightly depending on your location and unforeseen circumstances such as holidays or courier delays.
Shipping Charges
Shipping charges (if applicable) will be calculated and displayed at checkout before completing your purchase.
Order Tracking
Once your order is shipped, tracking details will be sent to your registered email address so you can monitor your delivery status.
Return Policy
We offer a 5-day return policy from the date you receive your order.
Eligibility for Returns
To be eligible for a return:
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The item must be unused and in the same condition that you received it.
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The item must be in its original packaging.
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Proof of purchase is required.
Non-Returnable Items
Certain items may not be eligible for return (such as clearance or personalized items). Please check product descriptions for specific return information.
Return Process
To initiate a return, please contact us at:
Include your order number and reason for return in the email. Our support team will guide you through the return process.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, refunds will be processed to your original payment method within 5–7 business days.